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Frequently Asked Questions - FAQ

WHAT HAPPENS IF I GET A PUNCTURE IN THE AIRNEST?

The AirNEST is made from durable, puncture-resistant materials, but accidents can happen. That’s why we include an easy-to-use patch kit with every AirNEST. If you get a puncture, simply use the kit to seal the hole, and you’ll be back to enjoying your adventure in no time. If you have an unrepairable hole, please contact us immediately and we'll get you sorted out.

CAN THE AIRBANK CHARGE MY PHONE?

Yes! The AIRBANK™ pump is not just for inflating your shelter and mattress—it also doubles as a portable powerbank and flashlight. With a USB-C port, you can easily charge your phone, camera, headlamps...and even inflate your SUP, packraft or kayak.

IS THE AIRNEST SUITABLE FOR ALL WEATHER CONDITIONS?

Absolutely. The AirNEST is a premium-quality piece of gear designed to withstand Mother Nature's meanest moods, from harsh rain to strong wind. It’s constructed with waterproof, breathable SilPoly fabric and features a reinforced airbeam structure, so you’ll stay dry and comfortable, no matter the weather.

HOW LONG DOES IT TAKE TO SET UP?

Setting up the AirNEST is quick and hassle-free. Thanks to the AIRBANK™ pump, your shelter can be fully inflated and ready to use in just TWO minutes. No need for complicated poles or lengthy setup times, and no need to scramble out of your tent to put the fly on when it starts to rain. We call it Push-Button-Pitch, and it's easy peasy.

Note: The mattress inflates with a separate valve, and also takes approx. 2 minutes to inflate.

HOW DO I PACK UP THE AIRNEST AFTER USE?

Packing up the AirNEST is just as easy as setting it up. Simply deflate the shelter using the valves, fold in thirds, roll it up and pack inside the sturdy backpack. The shelter is designed to fit snugly inside the pack with internal and external compression straps, making it easy to carry and store.

Note: With two people the process is twice as fast. ;)

DOES THE AIRNEST COME WITH A WARRANTY?

Yes, the AirNEST comes with a full THREE-year warranty covering any manufacturing defects. We stand behind the quality of our product, and our customer support team is always here to help if you encounter any issues.

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