Shipping & Returns

Canada & USA Shipping

FREE SHIPPING on all tent orders in North America. All orders will be shipped from our warehouse in Vancouver. Please allow 3-5 days for Canadian shipping, 8-10 days for USA, and more for remote locations.            

Please allow 1-2 business days for us to process and pack your order.

International Shipping

Please connect with us directly by sending a message via DM on Instagram, or by sending an email to help@riseoutdoor.ca, so we can arrange a shipping quote.

International Air service (1 to 2 weeks - tracked).
Tracked Package (1 to 2 weeks).

Please contact your customs authority to find out if any additional import fees or taxes will be charged.